Cancellation Procedure


  • Names of all people on account

  • Reason for cancelling

  • Contact phone number

  • Email Address

Cancellation Fee:

Members within 12 months from the starting date of a 12-month agreement will be charged $100.00

Accounts can not be cancelled if they have unpaid charges

Email cancellations are offered as an alternative option for the required mail-in cancellations outlined in membership agreements.

Accounts will only be closed after members receive an email response. 

Members wishing to cancel by certified mail can send letter with required info to:

2901 City Place W Blvd. 

Suite #100

Dallas, Texas



Monday5:00AM - 10:00PM
Tuesday5:00AM - 10:00PM
Wednesday5:00AM - 10:00PM
Thursday5:00AM - 10:00PM
Friday5:00AM - 10:00PM
Saturday8:00AM - 6:00PM
Sunday8:00AM - 6:00PM